Al Farah Estidama Global Trading & Consulting
Effective Date: [1.5.2015]
Al Farah Estidama Global Trading & Al Farah Estidama Global Consulting (“we,” “our,” or “us”) respect your privacy and are committed to protecting the personal information of our website visitors, clients, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, place an inquiry, or use our services, we may collect:
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Full name
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Email address
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Phone number
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Company name
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Address (if required for delivery or services)
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Any other information you voluntarily provide
b. Non-Personal Information
We may automatically collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the website
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Referring website URLs
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
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Respond to inquiries and customer support requests
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Provide and manage our products and services
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Process orders and deliveries
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Improve our website, services, and offerings
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Communicate updates, promotions, or important notices
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Ensure compliance with legal obligations
3. Our Services & Business Activities
This Privacy Policy applies to all services and products offered by Al Farah Estidama, including but not limited to:
Trading & Products
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Organic dairy products (cheese, fresh milk, laban, ayran, ghee, butter, cream)
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Organic eggs (duck & chicken)
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Olive oils and honey
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Sugar-free sesame halawa with pistachio
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Arabic ladies’ dresses
Consulting & Sustainability Services
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Green building consultancy
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Green building material trading
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Thermal insulation solutions
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Renewable energy studies
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Energy saving and efficiency projects
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Enhance website functionality
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Analyze traffic and usage patterns
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Improve user experience
You may choose to disable cookies through your browser settings.
5. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information only:
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With trusted service providers assisting our operations
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When required by law or legal authorities
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To protect our rights, property, or safety
All third parties are required to maintain confidentiality.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of online transmission is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
8. Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of your data
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Withdraw consent for data processing
To exercise these rights, please contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.